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792261 Shafter Ave
San Francisco, CA94124
I have had the immense pleasure of working with Aaron Gordon Construction both indirectly and directly. I was first introduced to this company when the co-owners of my building had their kitchen remodeled. Both of our kitchens were in dire need of an upgrade but my co-owner's time frame was a bit ahead of mine. When construction began upstairs, I was amazed by the respectfulness and professionalism of this company's employees. They are very conscious of working hours and private space and if I brought up any problem, they addressed it instantly. There was one issue where a trash bin they were using had started to come apart and mildly impeded access to the backyard. I casually mentioned this to one of the workers and in the time it took me to gather my things, they had complete resolved the problem, and they were not even working for me! It may seem like a minor thing, but it really underscores just how professional these people are. My co-owner's remodel was astonishing (see review below), and when the time came to remodel my kitchen, there was no question who I wanted to design and build it. I hired them on first consultation and from the beginning was utterly impressed by their knowledge and experience. My wife and I tend to shoot for the moon and want to have it all, and Bill and Rebecca were very accommodating to all of our desires, only stepping in to tell us what we wanted was impractical when there was no other option. When the estimate for our proposed kitchen exceeded our budget (which we expected given our desires), they were accommodating in helping us cut back in areas that weren't as important and even went over and above at their own cost to give us what we wanted. Their cabinet installer, Senad, is top notch! I know my San Francisco home is completely out of alignment and nothing lines up. Yet he made my high-end cabinets fit like a glove! He's amazing. We couldn't be happier with how our kitchen turned out. It is gorgeous, unique, and exactly a reflection of our personal tastes. I simply cannot add enough superlative to how spectacular a job they did and how pleasant they are to work with. I would recommend them in a heartbeat!
Our firm, Gast Architects, has worked with Aaron Gordon Construction on about half a dozen projects, from moderate scale renovations to high-end, very detailed projects. We think of AGC as friendly collaborators who understand that clear communication with the owner and architect is critical to a successful project. We appreciate Aaron Gordon's emphasis on assigning top quality on-site supervisors who are empowered to coordinate all aspects of the work. We easily perceive a culture of trust that positively affects interactions with clients, design teams, and subcontractors. Their deep concern that the owner will be pleased with the final product reveals itself in a can-do attitude on site and making timely requests for information from the design team and client so they can do the job right. We look forward to our next project with them!
I contacted Aaron Gordon Construction in February 2016 regarding a kitchen remodel. I promptly heard back from 415 Remodeling, their sister company, as a better fit for the job requirements. I appreciated the prompt communication and referral to a more appropriate service - which worked out beautifully!
I called today to get a quote on replacing windows, a job which should cost in the range of $4k-$6k. A guy named Joro answered said he was driving. He asked if he could call me back when he wasn't. I said, "Sure." Two hours later, he called back. When I began to give him my information, he interrupted me and said that he would charge me $275 to come and give me an estimate. He asked me if I was okay with that, explaining "We want to make sure that we're paid for the time we have to spend going out to give estimates." "No thank you," I replied, "I'll call some other contractors." If a company is not interested in smaller jobs, which I assume is the case with this company, it should just come out and say so. I'm quite sure this company was planning to pocket my money by giving me an exaggeratedly expensive estimate that it knows the I will reject. I looked at some of the public info on the permits they have gotten for their jobs and they were extraordinary, as expensive as a whole house in some other areas (like, $80k-100k or more), so I am pretty sure Aaron Gordon doesn't want to bother taking on my project for a piddling 4-6 thousand dollars. If this reflects the new culture of business, we are in trouble. Fortunately, I don't think it does. This is a company ruined by its own success in a gold-plated, inflated, overpriced economy.
I called Bill about a foundation repair in Marin. Bill helped me understand the scope of the project but because it's scale and the location of the house, was super honest and helpful that he wasn't the right guy. Even though there was no business there for him, he did a bunch or work to get me referrals to the right people to work with me. Very impressive. That's old-school, A+ customer service you don't find anymore.
I didn't actually work with Aaron Gordon Construction (AKA 415 Remodeling), but I did have a really nice phone conversation with Bill. Unfortunately for us, they are more expensive than we can afford. But once Bill understood our situation, he didn't hang up on me. Instead, he helped talk through which aspects of the project would be most expensive and different ways I could get it done within my budget. Even though we aren't able to hire them, he has offered to be a resource if we have questions. So 5 stars for great customer service and communication!
He wants $1000 to give me an estimate for our condo HOA . Yelp is that what you want to see when I "ask for a quote" ????
Love working with this group!! We have worked with Aaron and his team for years on projects with our 100+ year old Edwardian in San Francisco, and are always impressed with the quality of the work and the people on Aaron's team. Over the years we have had foundation work done, siding repair, window and door replacements, and interior remodels. With every project, his team gives us 100% and does amazing work. They are thoughtful, experienced, and really care about doing the absolute best job. We recently completed two bathroom remodels and it was the most wonderful experience! We worked with Rebecca, who helps with overall design, and she is amazing. Remodeling a bathroom is expensive, and you want to get it right! Rebecca took the time to understand the vision, and patiently and skillfully helped us get it done. The end results is more beautiful than I ever imagined. She is the best! Once the project started, the work progressed in a timely way and communication was excellent throughout. I work from home, so having people in the house constantly could have been stressful. We had to completely gut the main bathroom (with the shower!) down to the studs and rebuild. So, it could have been very painful. It wasn't! Everyone who came into our home was pleasant, friendly, conscientious, and respectful. And on time! They did AMAZING work! All of them! You never got the sense anyone just wanted to do the work and get the job done -- they were always trying to figure out how to do it the BEST way, and make it even better. Everyone took incredible pride in their work. It was a joy just to watch all the different stages unfold. Trevor, our first foreman and the gentleman who did most of the carpentry work in the larger bathroom, was incredibly organized, a great communicator, and he was always thinking of creative ways to do things better than I'd originally considered. We ended up with a second foreman, Jeremy, for the smaller bathroom, and he was also a pleasure to work with. Very organized and tuned in to the details of the project. He created interior and exterior molding around a new window, and installed a picture rail. He was very thoughtful and skilled in helping think through how to match the look of the original windows and molding throughout the house. He did beautiful work! I also have to mention Tomas who did the tile work. I can't say enough good things about him. He is very exacting and does beautiful, beautiful work. We chose floor tiles with various patterns that had to be placed randomly, and love how it came out. He also mixed up special grout to get the colors just right. He has a real artist's temperament. Domingo and his team managed the painting. Again, wow! I love them and the work they did. So very grateful to this entire team! Because of them, the remodel moved smoothly, was stress-free, and we love the finished product! Thank you, AGC!!
I left two messages with Aaron Gordton Construction regarding a bathroom and master closet project. No response both times. I understand they might be busy, but a response would have been nice.
I have a home into which I have put over $4 million in renovations over the past quarter century. That's about $1 million more than the house is worth, but the journey has been worth the price. Through the years, I have engaged numerous contractors to do a variety of projects: plumbing, electrical, framing, roofing, flooring, windows, HVAC, etc. I have become completely familiar with disappointment. When I decided to do my last project, a neighbor suggested contacting Aaron Gordon Construction for an estimate. I followed my neighbor's advice and was at first taken back by the price, but learned quickly that I was dealing with a whole different class of operations. My house is filled with custom cabinetry built in my own basement shop. AGC came in, covered all the floors, wrapped all the cabinets, and padded all the doorways and archways. Every day, every scrap of debris vanished before the last person left the job site. During the $70,000+ project, rot and other forms of damage were uncovered that had been created by the less expensive firms I had employed over the past 27 years. All of that got exposed, pointed out to me, and corrected on the fly. The result was the most professional project I have ever witnessed among the 30+ contractors who have flowed through my place since I bought it in 1987. Going forward, AGC is who I will be calling to help me continue squandering money on my never-ending pet project. They are already preparing bids on two new projects.
Aaron Gordon is a top notch firm that recently completed a 3 month renovation of my Pacific Heights home. We hail from Manhattan where I have gut renovated three apartments. At this point, I am fairly familiar with the process and knew that it would be a difficult to find a high quality firm to do a smaller renovation. We had recently purchased the home from a guy who flipped it and we needed to upgrade some of the work and add a bathroom. The entire interior of the house was painted and several rooms were wall papered. Lighting was replaced and sconces added. Bill Johnson was my foreman and he could not have been nicer nor more conscientious. Always delivered as promised and kept his good sense of humor intact. At one point I was concerned that it would be impossible to install a chandelier over a metal industrial table that weighs literally a ton. He looked at the situation and said "I'm not going to consider that a problem until I'm sure it is one" - gotta love an attitude like that! And guess what- they managed to do it! Their subs are super nice and talented - one happy family who really work together to produce a great final product. Special shout-put to Domingo, Felipe, Elvis and Synad - we miss you guys!!!
I do not doubt that Aaron Gordon Construction does good work, and there is certainly a place for luxury contracting services, but I was left somewhat baffled by the quote I got for 500 square feet of tile installation in a one-bedroom apartment. I called several of the highest-rated contractors on Yelp and received estimates ranging from $4000-$6000 (labor only; no materials). The quote I received from Aaron Gordon was $30,250. Yes, over five times higher than the highest estimate I received from other listed contractors; $5000 more than the price of my car; more than some people I know make in a year... and the tile itself isn't even included. I used Homewyse to estimate the price of such service in my zip code and the total cost they provided ranged from $3,760-$5,545. I was taken aback (thought maybe the comma had sneaked over to the right), so I followed up and he told me that the other estimates were unusually low. I'm going to give this company the benefit of the doubt and assume their skills are so great it warrants the price (like maybe gemstones are inlayed secretly into everything), rather than him having given me an overinflated estimate because they were too busy to work on my place... Even so, wow. The price differential is far too high. UPDATE: Reading John L.'s review, I'm now insulted at having been given an inflated price. I'd much rather they told me my place wasn't worth their time.
I'm not sure if 2 stars is harsh or not, but I actually have "experienced better". I don't think this 2 star rating though will deter the targeted market, however. Aaron is a business professional, as he certainly would not want to waste anyone's time. I'm sure that he takes his work seriously. I understand that people need to run a business, and he seems to have found a niche. That niche is for people who don't mind spending money for wonderful salesmanship and the art of communication. His body of work may be aesthetically pleasing and/or may not be inclined to skip corners, however, pricing of construction is very subjective. Before even looking at our home or drawings, he asked what our budget was before making an estimate. I stated that 100k would be our estimated budget which would include a kitchen (mostly cosmetic without moving around any plumbing or gas), and basement remodel. Perhaps some of you may be chuckling under your breath and scoffing at my "low" balling. But I thought that it'd be reasonable considering that we spent 25k (minus fixtures) on our bathroom which turned out quite nice. It'd be 25k for the bathroom in the basement, 65k-70k for the kitchen (again, mostly cosmetic- using mostly standard cabinets and minimal custom, not including appliances as we will be not including that in the contractor's estimate). He told me that would likely be 200k and that a kitchen would be 100k as a base. By that, he meant that I was calling the wrong guy. He also went on to tell me to be wary of other contractors as they will not likely to be reliable if they quote low. Well, going into this, I knew that there'd be surprises along the way. But, for him to even discuss the motives of competitors is not exactly savvy. A business that thrives under the exclusivity will not care about my review. If you are an upper middle class customer, I would forgo even contacting this place. If the sky's the limit, Aaron's your guy. --- Thank you for your reply Aaron. If you would rather have me lie about my experience and dismiss my feelings how the conversation on the phone went, then you, being an honest person yourself, would certainly not want me to change my thoughts on the matter. You see, if you run a business, you must give a good first impression. I have paid a comparable price for the remodel that has been completed, only because the contractor took a better look at the project we had. He also went on to work with our budget, and discussed the unknowns that structural engineers could only give a best guess to certain situations. Our contractor did not make me feel like a indigent walking into a boutique; "Hi, I'd like to buy a wallet, and my budget is 200 dollars." Only to be turned away and told "Our hand-crafted genuine leather artisanal works of art are a minimum of 500." Perhaps, you could tell me what your thoughts are by setting foot in my house and discussing about our small kitchen and working around our budget. But you didn't offer that. Hence, I stand by my argument regarding price points and target clientele; I am not naive to business practices. Instead, you dismissed me, because you were far too busy. And by using a budget to declare, "let's not waste both of our times" does not leave a good taste in my mouth. It wreaks of elitism and snobbishness that caters to the bottom line. You however are very inclined to take the time to write to me about your reputation. Thanks for letting me know what I have missed. For you, Aaron, I will give you 3 stars, because you showed some effort and I realize that you have a reputation to maintain. I am above this, but I am only trying to speak to my peers who grew up from the working class who did good in life and understand value.
I have waited over a year to write a review for AGC because I wanted to see how the work they did held up. I'm pleased to say that after working with Aaron and his team on a full kitchen and double-bath remodel, I am still thrilled with the results. The project lasted over 8 months, and through it all Aaron and Joro, his foreman, were incredibly responsive, honest, and competitive when it came to price. They are not a cut-rate contracting crew, but that was not what I wanted. What I wanted was to get high-end quality work for a reasonable price, and that was what I received. Aside from the work inside my condo, Aaron's team was terrific in dealing with my neighbors, and ensuring that their concerns were met. The only caution I would make is one that applies to all contractors, which is that any client needs to make sure they inspect the work by the subs and promptly notify the contractor. I did this with Aaron and he was very prompt in making needed changes or replacements, which was great. I look forward to working with him again in the future if the need arises.
We found Aaron Gordon Construction on Yelp. After hiring them to replace our front windows, we decided to work with them again for our big kitchen remodel. Everyone from the kitchen specialist, foreman, designer, and men completing the day to day work are great to work with. The lines of communication were clear and they dealt with our frequent questions in a friendly and patient manner. We are going to be contacting Aaron Gordon Construction in the future when we tackle remodeling our two bathrooms. Last, but not least, we love our new kitchen! It turned out to have much more of a "high end" feel then we had anticipated.
I've met up with Aaron twice to get bids/estimates/inspections/etc. I appreciate his hip sensibilities and tastes. He was born in SF and he has a broad understanding of the city, which informs his discussions about real estate value, architecture, construction, etc. I like that he is young but not too young. Old enough to know what he is doing but young enough to have modern class and style with his ideas. He is candid and professional. He was early both times he was supposed to meet me. He gives honest feedback and it seems like he errs on the side of overpricing instead of underpricing estimates (unlike other contractors) because he doesn't want his clients to endure any surprises later. He openly admits that he is not inexpensive but is happy to help give referrals to other businesses. He understands that not everybody is working with a luxury budget. But, at the same time, he refuses to do cheap work. I sense he doesn't want to compromise his brand or reputation - which I respect. Aaron has never done construction for me (yet!) but one day soon! Also, he is witty and cracks me up. For me, that goes a long way when dealing with an otherwise humorless situation - homebuying and big construction projects. One last thing - I'm surprised by a couple other reviews that said they got "cold" replies from Aaron. He's straightforward but not cold. If he'll spend his valuable time for mere dollars to drive to me and give me advice (which he never rushes through), I can't imagine him being dismissive to someone else. Plus, what do people expect? He's a contractor - his job is not to make you feel warm and fuzzy, it's to give smart advice and execute quality work.
I had a bad experience hiring Aaron Gordon and I would suggest that others consider my story. My project started in the Spring of 2012 when I realized that I had a couple of water leaks on one side of my house related to windows. I had never hired a contractor before for any work of this kind and it's pretty daunting when you know something is wrong with your house and you don't know what exactly. I interviewed a number of contractors who were highly rated on Yelp. I got bids from 3 and Aaron Gordon was the highest. I was concerned about the cost but Aaron presented himself as a straight shooter who would stand behind his work. Troubleshooting a leak is a challenge, because it is difficult to scope out the size of the problem without tearing apart a house to some degree. I understood that and Aaron worked on a time and materials basis. After intial demo work we signed a contract and Aaron's team tore all of the stucco off one side of my house to diagnose the problem. Aaron told me I had 'one bad window' and 'one marginal window' that needed to be replaced but that all of the other windows should be removed and re-flashed. I agreed and went ahead. This initial contract was not-to-exceed @$29K, including the cost of the two windows that were purchased as replacements. As the work went on, Aaron's team said some framing had been weakened and needed to be replaced, and they requested and I approved a change order for an additional 13K. At every step, when they told me the problem was worse than anticipated, I agreed to the increased expenses. 3 months after the job was complete I had water running down the outside of my house from within the wall. This was because the stucco subcontractor Aaron had hired stapled into a water pipe in my wall and punctured a copper line. Aaron acknowledged this was their error and they came back and fixed the problem. If this was the end of the story, I would be happy with Aaron's work. In last big rain storm we had in 2014, one of the windows that Aaron's team installed started leaking. Leaking windows were the reason I hired Aaron in the first place. I called Aaron and he sent over his foreman to review the problem. The foreman reported that the window leak was 'not their fault' and that the window itself had failed. This was a window that Aaron's team had removed from my house, assessed and reinstalled. All of a sudden, 18 months after the installation, it was the window's fault that it failed. I explained to Aaron that I rely on my mechanic to tell me what is wrong with my car and my doctor to tell me what is wrong with my body, so I follow what my contractor tells me to do with my house. Aaron told us to replace two windows and so we did. 10 others he simply re-installed. All I want is for Aaron to do the right thing and help me fix my problem. With the latest leak I wanted Aaron to help me solve my problem since his team was already intimately familiar with my house and the windows in question. He did not want to accept any responsibility for installing a window that leaked 18 months after he was done. I offered to pay for the cost of the windows and to cover the cost of the work (to fix the problem that was not fixed the first time I paid Aaron!). Aaron explained that he does not want my business and would rather not do my job. Aaron has good reviews on Yelp. He has plenty of business. He does not need or want to clean up the mess at my house. The reviews are pretty consistent that Aaron is very expensive. My experience shows his work does not equate to the fancy prices that his customers pay. I wish I could start the whole process over with a different contractor. ---------------------------------- 4/25/14 - Aaron - Thanks for following up with me. In my initial review I acknowledged that you stood behind your work when your stucco sub punctured my water pipe. After your team had removed all of the windows in my house, you told me I had two that needed to be replaced. I paid for those to be replaced of course. You as the contractor are the expert in the situation. After the job was underway for 2.5 months your foreman pointed out problems with another window he was about to re-install. That window no doubt should have been diagnosed at the START of the project. He said it could be repaired or replaced. I asked if he was confident that he could repair the window, and he said, "Yes." Putting this much faith in your team was a mistake on my part. I fully acknowledge that you have good reviews on Yelp. As long as you can continue to find customers like 'Roving Gourmand' who will say, "AGC is who I will be calling to help me continue squandering money on my never-ending pet project" you're set. I don't like to squander money and I don't have any never-ending pet projects. I don't want to pay top dollar a second time for a window you installed that leaked 18 months later.
Josh answered the phone quickly and with a friendly attitude. He seemed professional and listened to my entire situation. It turns out I didn't need a general contractor so he kindly referred me to the appropriate service. So while I can't speak towards their final product personally: I had an excellent experience over the phone and will certainly call them up if I do need a contractor!
I want to recommend Aaron Gordon Construction. He is a true professional who surrounds himself with like minded professionals. It is a pleasure having Aaron and his team in my home. I am an interior designer and chose Aaron to remodel my bathroom/ guest bedroom and it was obvious that he takes his craft seriously. I have worked with many contractors in my line of work and rate him among the top in his field. I can't say that about all of the contractors I have worked with. Some of the important details to me: He kept me abreast of costs with projections, he was on time, his crew was respectful and respectable, he returns calls promptly, he gave me change orders before the work proceeded, the project was always clean at the end of the day and he always answered my questions with interest and respect. Aaron Gordon is NOT your average contractor. I wholeheartedly can recommend him
AGC could not service my area, but Bill was really professional and helped me find a designer suitable for my situation. Thanks!